Support

24/7 Cybersecurity Support & Incident Response

Security incidents do not follow business hours. Our team is available around the clock for active incident response, emergency consultation, and ongoing managed support for all clients.

Emergency: Call (346) 646-1010

Active Security Incident? Call (346) 646-1010 — 24 hours a day, 7 days a week, 365 days a year.

Support Tiers & SLAs

Standard

4 hours response

Business hours

— Email and phone support
— Remote troubleshooting
— Policy management
— Monthly security report
— Patch management

Professional

1 hour response

Extended (7am–10pm CT)

— Priority phone support
— Dedicated account manager
— Quarterly security review
— Incident response included
— Proactive monitoring

Recommended

Enterprise

15 minutes response

24/7/365

— Named security analyst
— 24/7 SOC coverage
— Active incident response
— Executive reporting
— Annual penetration test

Emergency Incident Response

Suspected ransomware, active breach, or unusual network behavior? Do not wait. Call us now and a certified incident responder will be on the line within 15 minutes.

Our incident response team handles containment, forensics, recovery, and regulatory notification requirements for Houston businesses of all sizes.

Call (346) 646-1010 Now